Summary
This case study outlines the hurdles faced by a supply chain management software company in establishing a scalable and high–performing search infrastructure while meeting compliance requirements. With the assistance of 9acts, the company successfully implemented AWS OpenSearch Service, a fully managed search solution, to address these challenges and achieve their goals.
Summary
This case study outlines the hurdles faced by a supply chain management software company in establishing a scalable and high–performing search infrastructure while meeting compliance requirements. With the assistance of 9acts, the company successfully implemented AWS OpenSearch Service, a fully managed search solution, to address these challenges and achieve their goals.
About the Company
The supply chain management software company specializes in providing comprehensive software solutions for businesses of all sizes. Their platform offers advanced features for effective supply chain management, including inventory tracking, reporting and sharing, activity monitoring, and seamless item check–in/out to employees, customers, jobs, or locations using QR codes and an in-app scanner. Their software streamlines inventory management processes and allows controlled access from anywhere.
The Challenge
The company faced significant obstacles with their self-managed search solution. Their existing system struggled with scalability, maintenance, and optimization, resulting in performance bottlenecks, limited search capabilities, and challenges in infrastructure management. To overcome these difficulties, the company sought a scalable and fully managed solution that could enhance search performance and provide an improved user experience. Moreover, the company required expertise in architecting an environment for efficient index management. Their objective was to optimize performance and cost while adhering to compliance requirements and industry best practices. They aimed to leverage advanced index management techniques to boost search performance and meet their compliance obligations.
Solution
To tackle these challenges, 9acts undertook a thorough assessment of the company’s environment and recommended the implementation of AWS OpenSearch Service. This fully managed search solution offered scalability, advanced features, and compliance capabilities to effectively address the company’s requirements.
Throughout the implementation process, security best practices and compliance requirements were prioritized to ensure data protection and regulatory adherence. Encryption at rest was enabled using AWS Key Management Service (KMS) to safeguard sensitive information stored in
OpenSearch indices. A secure VPC architecture was implemented, isolating the OpenSearch cluster within a private network and tightly controlling inbound and outbound traffic. Fine-grained access control was achieved through IAM roles and policies, ensuring that only authorized personnel could interact with the cluster. OpenSearch audit logging was enabled for enhanced security monitoring and compliance auditing, with logs sent to Amazon CloudWatch Logs or an external log management system. Automated snapshots and cross-region replication were configured to facilitate efficient disaster recovery. These measures established a secure and compliant environment for the OpenSearch cluster, minimizing risks and ensuring the integrity of sensitive data.
Comprehensive index management procedures were implemented, including regular cleanup of old indices, backup of heavy indices, segregation into different tiers based on data access patterns, and scheduled maintenance for optimization. These measures resulted in improved index management, streamlined resource utilization, and enhanced search performance within the system.
Additionally, 9acts provided expertise in leveraging the Kibana visualization editor in the AWS OpenSearch dashboard. Customized visualizations tailored to the company’s specific requirements were created, empowering them to derive meaningful insights and improve data comprehension. By utilizing the Kibana visualization editor, the company was able to make data driven decisions and enhance the user experience within the OpenSearch dashboard.
Outcome
Through the implementation of AWS OpenSearch Service and the guidance provided by 9acts, the supply chain management software company successfully transformed their search infrastructure, effectively addressing scalability, performance, and compliance challenges. The fully managed nature of the solution relieved them of maintenance burdens, while the advanced search functionalities and optimized index management significantly improved search performance and user experience. The company’s commitment to compliance requirements ensured data privacy and integrity.
Overall, the company achieved their goals of enhanced search capabilities, cost optimization, and compliance adherence through their collaboration with 9acts’ expert architects. This partnership empowered the company to provide a seamless and efficient supply chain management experience to their clients.